Near Durga Chowk, Bhaniyawala, Dehradun, Uttarakhand Mon - Sat: 9:00 AM - 8:00 PM | Sun: 10:00 AM - 2:00 PM

Effective Date: August 2026

Privacy Policy for Janki Piles Clinic

Janki Piles Clinic respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you communicate with us through our website, WhatsApp Business, phone, or other digital services.

Information We Collect

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address (if provided)
  • Appointment Details
  • Medical Inquiry Details
  • Communication History
  • Device and Browser Information (for website security)

How We Use Your Information

Your information is used only for:

  • Booking and managing appointments
  • Responding to patient inquiries
  • Sending appointment reminders
  • Providing treatment-related information
  • Customer support
  • Improving our healthcare services
  • Complying with legal obligations

WhatsApp Communication

When you contact us through WhatsApp, your messages are processed using the WhatsApp Business Platform provided by Meta. By communicating with us, you consent to receive appointment confirmations, reminders, customer support messages, and other service-related notifications.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared:

  • When required by law
  • With authorized service providers assisting in appointment management or communication
  • When necessary to protect legal rights

Data Retention

Your information is retained only for as long as necessary to provide healthcare services, comply with legal requirements, and maintain appointment records.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information where legally permitted
  • Withdraw consent for future communications

Third-Party Services

Our services may use trusted third-party platforms including:

  • Meta (WhatsApp Business Platform)
  • Google Services
  • Website Hosting Providers

These providers maintain their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Information

Janki Piles Clinic

Near Durga Chowk, Bhaniyawala, Dehradun, Uttarakhand, India

Phone: +91 9040170007

WhatsApp: +91 7417710925

https://jankipilesclinic.com

Last reviewed: August 2026